Problems we can help diagnose
Here are some common symptoms to look for:
Diagnosis before decisions
Cooling problems can involve airflow, fan motors, defrost components, sensors, controls, door seals, or other systems. Because similar symptoms can have different causes, a diagnostic inspection is the best place to start. We can discuss the appliance model and symptoms before scheduling.
How to get started
Contact us with your appliance brand, model number (if you have it), location, and a short description of the issue. We’ll discuss service availability and arrange a diagnostic visit when appropriate.
Should I unplug my refrigerator if it is not cooling?
If food is warming up, move perishable items to safe cold storage promptly. Unplugging may be appropriate in some situations, especially when there are electrical or overheating concerns. If you smell burning or see sparks, disconnect power if safe and contact a qualified professional.
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